Motivating people, developing their capabilities, providing them with a satisfying career, is the people platform for success.
At Si2 Partners, we support leaders through tailored programs that fall into five service offerings
Service Business Coaching: We helping leaders better understand how they can deliver difficult goals or overcome diverse management challenges
High Performing Service Organizations: We help organizations become self-learning, able to rapidly innovate and adjust to new requirements powered by engaged employees determined to achieve excellence. We do this through tailor-made programmes that have been proven to deliver lasting change in both major international organisations and SMEs. It is based on a unique language and structure that allows individuals to understand their personal change journey within the context of their organisations’ ongoing development or transformation.
Service Boot Camp: Aligning teams around solutions, challenges, culture and even organisational politics through the simple art of talking. Boot Camp brings teams together over anything from one to five days at the end of which they will have figured out a solution, recommended a course of action or simply talking the same language. Sounds easy, but extremely difficult for a business leader to achieve without skilled facilitation
Developing Service Capabilities: We offer a number of standard programmes which address common capabilities required within modern services organisations:
- How to develop a consistent methodology to problem solving across the organisation: Problem Busting
- Ensure every member of the service organisation is prepared and trained to turn customer conflict into exceptional customer experience: Glad I can help
- Providing field service personnel with the necessary confidence and skills to become a Trusted Advisor to their customers: Trusted Advisor
- Providing Service Managers with the confidence and skills to bring a commercial understanding to the customer relationship without jeopardizing their standing as a Trusted Advisor: Consultative Selling
These can be delivered directly or through a train-the-trainer programme
Service Talent Recruitment
Companies always need to recruit new people. In our industry this can unfortunately take up to 9-12 months, mainly because current recruitment processes and tools are not suited to Service. At Si2 Partners we provide an executive search and selection process which is more effective and efficient and up to 50% faster than traditional headhunters, job boards or LinkedIn. We offer a unique search framework that combines comprehensive recruitment skills with a deep understanding of the service in industry business backed by proprietary technology tools.