Resources

Winston Churchill understood that people can be influenced in two ways: either their minds have been opened or their heart broken. Opening minds requires talk, exchange of views and reflection. Service Boot Camp is one of the enablers leaders can choose to help them achieve their goals faster!

 ‘Profitable long term growth comes from having the right people in the right place at the right time.’ Technology although important, usually plays a secondary role. In todays fast moving world this might be an “off-message” statement, but the truth is that it is still people who deliver profits.  As […]

While working at SIX Group, a leading E-Payments provider, Matt Elton used Si2 ON-Demand extensively to help achieve his objectives. In this video he shares his experiences. For more information see the Si2 ON-Demand presentation

Dear Colleague, We at Si2 Partners wish you a happy, healthy and prosperous New Year 2017! The year 2016 saw the coming of age of the “sharing”, “collaborative” or “access” economy and it is already having a major impact on how we work. Essentially it is about achieving desired outcomes […]

A successful solutions business is hard to implement. Whether or not it is the right competitive approach depends on a company’s strength in the market, how well it knows its customers (domain knowledge) and to what extent it is willing to invest in the necessary capabilities (possibly meaning a permanent […]

Within the general servitization buzz the talk is a lot about transitions to outcome or performance based services, where a supplier contracts with a customer for outcomes -not activities- and gets paid accordingly. OEMs often bundle products and services into solutions (product-service systems) to produce the outcome, Rolls Royce’s “power-by-the-hour” […]

The Circular Economy is defined as an economy “where the value of products, materials and resources is maintained in the economy for as long as possible, and the generation of waste minimised”. In contrast to a “Linear Economy” which is essentially a ‘take, make, dispose’ model of production, a Circular Economy […]

Is ‘Servitization’ a paradigm shift in manufacturing or simply a manufacturing Business Model to deliver services specifically supporting the customer’s use of the manufactured product?

Based on the reasoning described in Part 1 of this article, we can conclude that for collaboration to make business and economic sense, in particular for smaller and medium sized companies such as most of those operating independently in technical / industrial (after sales) service markets, it must help make […]

Part 1 Collaboration and new ecosystems made possible by technology are in vogue today, but they usually involve either some form of tighter integration along a value chain (supplier to customer), better project oriented cooperation within companies or the coalescing of industry participants around a central platform provider to access […]