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        • Lean Six Sigma Service Management
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        • Spare Parts Management
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Investors and Startups

CEO story-lines to communicate service transformation more effectively

1. Why Story telling and pictures are Critical to Success Developing Advanced Services within a Product Centric environment takes many years of organisational and technical development. Having a clear overview of the key elements required to successfully deliver service transformation over an extended time period is vitally important to a […]
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Strategic Clarity in Services for Manufacturers

Despite the fact that the majority of product companies offer services as part of their offering, and for many it makes up more than 30% of their revenues, many experience declining profits,weakening market positions and increasing susceptibility to risks. A shift from product to customer-focused services denotes a shift in […]
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Competing successfully in “solutions” businesses (a strategic perspective)

A successful solutions business is hard to implement. Whether or not it is the right competitive approach depends on a company’s strength in the market, how well it knows its customers and to what extent it is willing to invest in the necessary capabilities and see through the required operational […]
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Five Innovation Patterns to discovering new data driven services

As businesses begin to embrace the opportunities offered by the IoT, digitilisation and analytics, many are unsure what they are going to do with all that information.   Within product related service businesses, most of the thinking is centred on driving out cost through remote diagnostics and services. But this […]
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The industrial B2B service space is full of opportunities for entrepreneurs and new ideas. They range from applications in the sharing economy to utilizing the Industrial Internet of Things (IIoT) infrastructure together with big data, analytics and algorithms to predict and improve asset and process performance (cyber-physical systems). Alternatively they might include using autonomous systems (robots, drones) to perform maintenance inspections in hazardous or inaccessible environments; Providing service engineers with new diagnostic tools and instant access to knowledge; Or providing new ways to improve the customer experience and personalize offerings. The applications are only limited by imagination and the reach of technology, which is continuously growing.

If you are a start-up or an investor developing or supporting  a business idea to improve or, indeed, disrupt services for industrial markets we’d like to listen and help – wherever you are in the world:

We offer:

  • Help with idea refinement and testing and critical, but constructive feedback
  • Research and market modelling
  • Early exposure to potential customers, early adopters and corporate investors through our special “Innovation Fora”
  • Advice and support with business model, strategy and business plans
  • Advice and support with delivery system, operations, and go-to-market
  • Access and support to engage potential anchor customers and other partners and develop pilot projects or trial runs
  • Mentoring of Management Team

 

For Startups we have special fee structures, including strongly results based compensation and “sweat equity”.

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