In the News

Si2 speaking at the Forum conference helping raise the standards of customer operations

Is AI the intelligent way forward? To many commentators and solution providers have it all the wrong way round

On the 22nd March we had our first Service Leaders Network meeting in Germany where we met with a number of services professionals. Our aim is to create a support network for ‘Service in Industry’ professionals that is far more dynamic and collaborative than any of the current forums found […]

In a report from 2015, McKinsey & Co., a consultancy, estimated that the IoT’s potential value to manufacturing, from operations and equipment optimization alone, lies between US$ 1.2 and 3.7 trillion. Such estimates are probably already obsolete, as even more powerful technology is developed and deployed. However, they do point to a […]

Knowledge is power, this insight of the English philosopher Francis Bacon from 1597 is even more valid today. In earlier times, knowledge was usually kept to oneself to gain a personal advantage. Today, it is the sharing of knowledge that leads companies to success. Knowledge is the most valuable asset of a […]

Field service has historically contributed significantly to the bottom line of many industrial OEMs. In fact, at least since the installed base of plant and machinery surpassed annual product sales in the 1990s (in western industrial markets), industrial field service has been an important contributor to the economy as a whole. […]

Digitization enables continuously increasing automation in business execution, operations, and decision making. As a matter of course, this not only opens up numerous opportunities for major improvements, for example in productivity, but, when certain thresholds are reached, fundamentally changes the nature of the business. It therefore also brings numerous risks, […]

  Si2 Partners have just published the first management report in their “Technology in Service” series on Augmented Reality. Based on surveys of service managers, senior executives and digitization professionals, the reports will shine a spotlight on the state of play of digital technology in industrial and technical service businesses. […]

Si2 Partners was at the Industrial Data Summit last week participating in panel and round table discussions on the key issues facing manufacturing companies as they look to leverage digital technologies into their business. Working with our partners at Hennik Edge, Nick Frank ran a series of 5 round tables with […]

Si2partners was speaking at the Field Service Summit at Warwick and the following day at the Spare Parts Summit We ran around tables on the importance of change management  on the successful implementation of new systems or business processes, talking with over 30 participants over 5 sessions. At the spare […]