Our initial focus is on understanding market and technology trends in a rapidly evolving environment, seek out opportunities and identify disruptive threats and changes to the rules of the game. We then help develop new ideas and design competitive models and offerings portfolios that provide the best potential to create value. Our analysis includes identifying “hidden” strategic assets (resources, capabilities, data) as well as gaps to close and necessary investments.
Our recommendations are based on robust data and emphasize action planning and systematic execution. Our focused expertise allows us to provide deep insights into key issues, while at the same time sharing perspectives from different industries and sectors.
Key strategy focus areas:
- Market dynamics, growth drivers and industry economics
- Structure and positioning in industry value network
- Nature of demand and customer buying behaviour: Customer journeys, perception, experience and value
- Disruption, digitisation and technological innovation: Proneness to threats and opportunities
- Competitive benchmarking : Established and new players; Hidden threats
- Business models and offerings: Products, services, solutions and bundles
- Technology potential
- Strategic intent and company’s self-identity
- Company strategic assets
- Transformation and risk
For companies making strategic service transitions, complexity of offerings, processes and customer relationships increases and organisational capacity and company culture come under stress. Strong execution is therefore crucial for successful outcomes. But execution is hard. It usually involves longer time periods than planning, during which market and competitive conditions change. It draws in many people at multiple levels of the organisation, deals with numerous concurrent initiatives and requires significant resources. It can be affected by different internal factors, many difficult to deal with, including culture, power structures, incentives, controls, accountability and communications. However strategies that aren’t executed well invariably fail.
We view strategy and execution as two sides of the same coin. As a firm that combines a background in both analysis and management practice, we are uniquely positioned to support business leaders in strategy implementation and change initiatives. Using proven concepts and methodologies, our unique understanding of what works in different contexts helps translate strategic objectives into operational plans; adjust structure to new requirements; coordinate and manage multiple change projects and initiatives; design communications and incentives frameworks to achieve stakeholder buy-in; foster necessary performance culture; and implement effective feedback and control mechanisms, while fostering learning and evolution.
We work closely with executive and management teams to impart knowledge and experience as well as proven methods and techniques. We facilitate formal workshops to train, debate, identify problems and pinpoint solutions. Our involvement ranges from support for some execution actions, to management of full implementation and business transformation programs.