Luc Rommes is a Si2 Expert in Service Operations within equipment manufacturers.
Luc has more than 25 years of international in all aspects of Service Management within a Capital Equipment environment. As a General Manager, he has created and developed global teams in the areas of Field Service, Technical Support, Spare Parts Management, Logistics and Service Engineering. Responsible for the development of Husky Injection Molding System After Market Support organization, Luc has improved customer satisfaction, set up 24/7 services, created engaged multicultural work team, implemented ERP systems, grow service revenue and profit.
For the last 5 years Luc has worked as an independent consultant in a range of businesses from SME’s to large international businesses. His focus is on delivering improved operations, leaner processes and facilitating the journey to a high performance organisations. Recent activities include ERP implementations, business transformation and M&A support, which has incorporated interim and project management, business development, customer care modeling and change management.
Luc is exceptionally adaptive to organisations with diverse cultural needs, speaking five languages fluently (Luxembourgish, French, German, Dutch and English), enabling him to quickly engage in new assignments and projects. Luc likes to get things done while creating sustainable solutions.