In the News

AUGMENTED REALITY: SHAPING THE FUTURE OF FIELD SERVICE

 October 03, 2018
In a report from 2015, McKinsey & Co., a consultancy, estimated that the IoT’s potential value to manufacturing, from operations and equipment optimization alone, lies between US$ 1.2 and 3.7 trillion. Such estimates are probably already obsolete, as even more powerful technology is developed and deployed. However, they do point to a […]

A QUICK STRATEGIC ASSESSMENT OF THE IMPACT OF TECHNOLOGY ON FIELD SERVICE

 October 03, 2018
Field service has historically contributed significantly to the bottom line of many industrial OEMs. In fact, at least since the installed base of plant and machinery surpassed annual product sales in the 1990s (in western industrial markets), industrial field service has been an important contributor to the economy as a whole. […]

HOW DIGITIZATION IS CHANGING THE COMPETITIVE SPACE IN INDUSTRIAL AFTER-SALES SERVICES

 October 03, 2018
Digitization enables continuously increasing automation in business execution, operations, and decision making. As a matter of course, this not only opens up numerous opportunities for major improvements, for example in productivity, but, when certain thresholds are reached, fundamentally changes the nature of the business. It therefore also brings numerous risks, […]

Augmented Reality in Service: Ready for Prime Time?

 June 09, 2018
  Si2 Partners have just published the first management report in their “Technology in Service” series on Augmented Reality. Based on surveys of service managers, senior executives and digitization professionals, the reports will shine a spotlight on the state of play of digital technology in industrial and technical service businesses. […]

Turning Business Problems into Data Solutions

 April 27, 2018
Si2 Partners was at the Industrial Data Summit last week participating in panel and round table discussions on the key issues facing manufacturing companies as they look to leverage digital technologies into their business. Working with our partners at Hennik Edge, Nick Frank ran a series of 5 round tables with […]

Si2 at Field Service & Spare Parts Summits

 April 27, 2018
Si2partners was speaking at the Field Service Summit at Warwick and the following day at the Spare Parts Summit We ran around tables on the importance of change management  on the successful implementation of new systems or business processes, talking with over 30 participants over 5 sessions. At the spare […]

Digitisation and Servitisation: Start with the Customer and not the Words!

 December 21, 2017
See our latest blog on  Digitisation & Servitisation: Start with the Customer and not the Words! based on discussions and presentations at the 2017 edition of the After:Market conference at Hamburg. First published on behalf of the AfterMarket event, the article concludes that the companies that are leading the shift from product […]

The Service Journey: Evolution and Revolution

 December 01, 2017
It was in 1999 that an article in the Harvard Business Review (HBR) drew attention to the fact that industrial revenue and profit pools had shifted, and that “smart manufacturers are moving downstream” towards services. It observed that annual industrial product sales growth in the US had declined from 5.2% […]

SI2 PARTNERS: LAUNCHES NEW TALENT MANAGEMENT SOLUTIONS TO BUILD SERVICE CAPABILITY IN INDUSTRIAL BUSINESSES

 November 20, 2017
Press Release issued 28th November 2017 HAMMERSMITH, England & HEIDELBERG, Germany – Nov. 28, 2017 – PRLog — Si2 Talent Management enables Service business leaders to build their ‘People Platform’ for success. Five offerings can be blended together to develop service capability and create competitive advantage. ·     √ High Performing Service Organizations ·     √ […]